Title: Electrolux Refrigerator: A Lesson in Corporate Greed and Negligence
abandonedbyelectrolu
3/6/2025
I never thought I™™d be writing a review like this, but Electrolux has left me no choice. I bought one of their refrigerators, expecting the quality and reliability they love to advertise. Instead, I got a harsh lesson in how little this company cares about its customers when it really counts. My refrigerator failed spectacularly, and when I turned to Electrolux for help, they slammed the door in my face with a smug excuse about a ™technicality.™ This isn™™t just a bad experience™"it™™s a glaring example of a company that refuses to stand behind its product, prioritizes profit over people, and leaves customers like me to suffer the consequences.The failure wasn™™t minor. Hundreds of dollars worth of food spoiled™"groceries my family relied on, including special items that can™™t be replaced. The stench hit us the moment we walked in the door, and cleaning up the mess was a nightmare. It wasn™™t just about the money; it was the stress, the scramble to replace essentials, and the disappointment of explaining to my kids why their favorite foods were gone. All because Electrolux couldn™™t deliver a refrigerator that works™"and wouldn™™t back it up when it didn™™t.When I called to get this covered under warranty, their response was a slap in the face. They denied my claim because I bought the refrigerator from an ™unauthorized dealer.™ The representative on the phone had the nerve to call it a ™technicality,™ as if that word excuses abandoning a customer in need. A technicality? Really? Is that what Electrolux calls it when they dodge responsibility for their own craftsmanship? Does the quality of their product somehow vanish if it™™s sold by someone they didn™™t handpick? Or is this just a cheap trick to keep their money while families like mine pay the price?And then there™™s the warranty itself™"a sham designed to protect them, not us. Get this: only the extended warranty covers food loss. So, if your shiny new Electrolux refrigerator craps out in the first year due to a clear manufacturing defect, you™™re out of luck. The food you lose? Your problem™"unless it happens in the second year after buying their extended plan. It™™s not accountability; it™™s a calculated move to squeeze more cash out of us while they wash their hands of the mess their products create.This is bigger than my ruined groceries or the money I lost. It™™s about what Electrolux stands for™"or rather, what it doesn™™t. They don™™t stand behind their craftsmanship. They don™™t care about the people who trust their brand. They™™re in it to make money, deny claims, and injure customers with policies that scream greed over integrity. That ™technicality™ excuse isn™™t a one-off™"it™™s their playbook. Find a loophole, dodge the claim, and leave us holding the bag.If Electrolux does nothing about this, here™™s my promise: I will never buy another one of their products again. I™™m already telling everyone I know about this™"friends, family, anyone who™™ll listen™"and the reaction is pure disbelief that a company with their reputation could sink this low. If they don™™t step up, I™™ll keep going, posting reviews everywhere I can, warning every potential customer about what they™™re really signing up for. Oh, and I can already predict their response to this review. They™™ll trot out some cute little message dripping with fake ™regret™ and ™concern,™ promising to ™look into it.™ But let™™s be real™"they™™ll do nothing. That™™s who they are: a company that hides behind technicalities, shrugs off responsibility, and leaves customers to fend for themselves. It™™s their pattern, and I™™m calling it out now so no one™™s fooled by their empty words.Electrolux, this is your wake-up call. You can keep clutching your precious profits and technicalities, or you can do what™™s right™"honor your warranty, stand by your product, and make this up to me and my family. I™™m not holding my breath, but I™™m also not going away quietly. You™™ve lost my trust, and if you don™™t act, you™™ll lose a lot more than that. Fix this, please.
Originally posted on frigidaire.com
No, I do not recommend this product
